What are the charges?
You are charged £45.00 for the first hour and then £22.50 for each additional half hour. Minimum callout charge is one hour.
What if the engineer is unable to repair my computer?
We are yet to see a computer problem that cannot be fixed! But here is our promise! If our engineer cannot repair your computer problem, our NO-FIX-NO-FEE policy means that you will not be charged a penny!
Do you charge for commuting time?
No. You are only charged the time spent by the engineer working on your computer.
How can I pay you?
You can pay by cheque or cash. A receipt will be issued.
Are your engineers fully qualified?
Our engineers are highly experienced and qualified. All of them have a major hardware(Compaq/IBM) and/or software (Microsoft) qualification and all have many years experience working in the IT industry.
Is your work guaranteed?
Our work is fully guaranteed. All components are supplied new and covered by a twelve months warranty. excluding software
Can I limit the job to one hours' work?
Yes. You can and the engineer will do their best to complete the work required within the hour.
My question is not here!
Please email us your question